FREQUENTLY ASKED QUESTIONS

Can I get a refund?

No refunds, exchanges or credits will be given unless a show has been cancelled.

What do I do if I ordered tickets online but didn't receive them in my email?

Please contact us and we will be glad to resend the email confirmation or print them and have them ready for you at the Will Call booth the night of the show! Also, remember to check your spam folder!

What are the different pricing tiers?

The ticket prices depend on the location of the seats. VIP Gold are closest to the stage, then VIP, then House...etc.

**PLEASE NOTE*** Tickets are not sold as packages; the ticket price does not include anything additional to your seat, unless otherwise stated.

What are the business hours of the Box Office?

We do not have a Box Office location. You may call our reservation line at 336-622-3844 and leave a message for a ticket agent to return your call within 48 business hours. The agent can help you with the purchase and pickup/delivery of your tickets.

What if I have further questions/concerns?

Please contact us by clicking on the Contact Us button at the top of this page! We will be glad to help!