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101 South Fayetteville Street, Liberty, North Carolina 27298, United States

(336) 622-3844

(336) 622-3844

  • SHOW SCHEDULE
  • Sponsors
  • FAQs
  • MAPLEWOOD HILLS EVENT CTR
  • BROWN ENT TOURS
  • Contact Us
    • SHOW SCHEDULE
    • Sponsors
    • FAQs
    • MAPLEWOOD HILLS EVENT CTR
    • BROWN ENT TOURS
    • Contact Us
  • SHOW SCHEDULE
  • Sponsors
  • FAQs
  • MAPLEWOOD HILLS EVENT CTR
  • BROWN ENT TOURS
  • Contact Us

FREQUENTLY ASKED QUESTIONS

Please review the following points and policies before contacting us, as we have limited staff hours, at this time, which may result in a slower response time.

Can I get a refund?

No refunds, exchanges or credits will be given unless a show has been cancelled (rescheduled shows are not considered cancelled).

What do I do if I ordered tickets online but didn't receive them in my email?

Please contact us and we will be glad to resend the email confirmation or print them and have them ready for you at the Will Call booth the night of the show! Also, remember to check your spam folder!

Why am I not receiving emails or phone calls about an update?

We may have incorrect contact information in our system.  If you have had a change in your contact information, please contact us with your changes.  Click on the "Contact Us" link at the top of the page and send us an email with your info.

What are the different pricing tiers?

The ticket prices depend on the location of the seats.  VIP Gold are closest to the stage, then VIP, then House...etc. 

**PLEASE NOTE*** Tickets are not sold as packages; the ticket price does not include anything additional to your seat, unless otherwise stated.  Seating for the outdoor venue Maplewood Hills are slightly different; please refer to our website seating chart.

What are the business hours of the Box Office?

We do not have a Box Office location.  You may call our reservation line at 336-622-3844 and leave a message for a ticket agent to return your call. The agent can help you with the purchase and pickup/delivery of your tickets. 

PLEASE NOTE: Due to COVID-19, we have limited staffing hours...Return call back times may be slower than normal.

What if I have further questions/concerns?

 Please contact us by clicking on the Contact Us button at the top of this page! We will be glad to help!

FAQS ABOUT RESCHEDULED SHOWS:

Will my current tickets work for the rescheduled shows ?

Yes.  Your current tickets will be honored for the rescheduled show date.  However, please see below information for shows rescheduled to our outdoor venue, Maplewood Hills Event Center. 

Our outdoor venue, Maplewood Hills Event Center

Some of our shows will be moved to our outdoor venue, Mqplewood Hills Event Center (MHEC) located at 6701 S. NC Hwy 49, Burlington, NC 27215.  This beautiful, 52 acre venue is approx 12 minutes from The Liberty Showcase Theater on 49.  The venue will be able to seat approximately 3500 patrons.  Seating will be similar to the theater with Gold VIP (no tables), VIP and House seats.  Chairs will be provided for the VIP Gold section; however, you may bring your own chair if you like.  For VIP, House and General Admission...you MUST bring your own chair.  We will have a limited amount of chairs available for purchase.   There will be Handicapped accessible seating, parking, and assistance.  Restrooms and hand washing stations will also be convenient for our patrons.

What are the seating options at MHEV?

Seating tiers are: Gold VIP, VIP,  House and General Admission. Gold VIP seats are reserved and a chair will be provided (reserved seats).  VIP (reserved spaces) and House (reserved spaces) will have marked spaces for you to put your own chair.  General Admission (open spaces) will be completely open for first come, first serve; bring your own chair.  We will be offering a limited amount of chairs for sale if needed.  

Will alcoholic beverages be permitted?

No OUTSIDE food or beverages will be allowed!  We WILL be offering alcoholic and non alcoholic beverages for some shows.  A separate seating area will be designated where alcohol is permitted.

Will food be available at the venue?

Yes, the venue will have a concession stand and a food truck will provide several different menu items.  NO outside food or beverages will be allowed.   
If you have a medical condition and need special beverage privileges, please contact our office. 

I am handicapped and need assistance, what do I do?

We will be  happy to help you to your seats.  Just give us a call at the office and our staff will setup an arrival time to meet you  and help you to your seats.

Is camping allowed on the property?

Yes!  Camping spots are available at $10 per spot per night.  There are no water or electricity hookups; however, we do have clean shower houses.  You MUST have purchased a show ticket for each person in your party to enter the venue and camping area. Please call our office for more details.  NO ANIMALS ARE ALLOWED IN OR AROUND THE STAGE OR SEATING AREAS!


When camping, can I bring my golf cart?

Yes, with a signed waiver release on file in our office.  Golf carts will not be permitted in or around the stage or seating areas.

Inclement Weather

All outdoor shows will be held rain or shine, 



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